Welcome To Wily Words

shaping effective communication



Effective communication is a vital business and life skill. Its neglect erodes efficiency and increases the potential for conflict across virtually all aspects of modern life. Ironically, the digital age has fragmented and diminished how we communicate, increasing both inefficiencies and the potential for miscommunication and conflict.


Through specialist writing and mediation services I enable others to communicate effectively in ways that increase their business efficiencies and resolve disputes when they arise.


Multilingual, a published author, keynote speaker and formally trained communicator – shaped in peace but forged in war – I have been working with words professionally for nearly four decades.  I use them deliberately, covertly or overtly, to help others shape their desired outcomes.


Whether it’s influencing readers or resolving disputes, all we have are wily words.